Office Administrator

Job Description:The office administrator will be responsible for but not limited to: reception, clerical, general office organization, filing, data entry, inbound customer service including order status, inbound order taking, maintaining client accounts both receivable and collections to ensure they are up to date, communicating with existing customers in a professional manner and cooperation with team members of all departments. Primary responsibility is the management of accounts receivable (including the billing of products and services for staff) and compliance management of some of our retail products. The secondary responsibility of this position includes customer service and sales, maintaining of company literature, company reports, and the pick up/delivery schedule.

Skills/Requirements:To be considered for an interview qualified candidates must have a minimum of 2 years prior experience in administrative support. Candidates must have a strong working knowledge of current word processing, spreadsheet, and accounting software (Peach Tree). Excellent organizational skill as well as attention to detail are essential for this position.
The office administrator will also act as the company operator, receiving incoming calls, routing them to the appropriate department and handling client relations.

Contact:
Jerry Heinz
J&J Electronics of Appleton, Inc.
(920)739-1610 Ext. 120

Mail Resume:
J&J Electronics of Appleton, Inc.
ATTN: Jerry Heinz
2518 N. Richmond St.
Appleton, WI 54911

Fax resume: (920) 739-3962 fax
E-mail resume: info@jjelect.com

Inside Sales Associate - Cellular & Satellite Entertainment.

Job Qualifications: 1 year retail sales experience necessary for applicants to be considered for open position. Applicants must have a base knowledge of the cellular and satellite systems available to customers. This position does require some light lifting of inventory or stock. Candidates must be neat in appearance, have professional customer service skills, be able to communicate effectively with team and clients, work independently, have superior organizational skills and the ability to follow up with customers on a regular basis

Duties and Responsibilities: Responsibilities include but are not limited to:
Customer service for new and existing customers in the selection of appropriate product, service and accessories, the ability to communicate with the customer billing procedures, feature functionality, equipment usage at the time of sales. The right candidate will be able to independently follow-up with regard to customer satisfaction and service questions.

Contact:
Jerry Heinz
J&J Electronics of Appleton, Inc.
(920)739-1610 Ext. 120

Mail Resume:
J&J Electronics of Appleton, Inc.
ATTN: Jerry Heinz
2518 N. Richmond St.
Appleton, WI 54911

Fax resume: (920) 739-3962 fax
E-mail resume: info@jjelect.com

Consumer Electronics Service Technician

We are searching for a customer-orientated consumer electronics technician to staff our expanding service department. This position is full-time for the right detail-orientated person. The position requires proficiency in servicing all types of consumer electronic items.

Job Qualifications: Training in schematics (reading and interpreting), technical degree in electronic technology a plus, 1-2 years previous experience with consumer electronics preferred. Solid problem solving capabilities, Passionate dedication to customer service, Excellent communications skills, Must be able to lift 50 pounds without assistance, Clean driving record, and ability to drive box-truck, Outstanding diagnostic and problem solving skills, Able to perform component level diagnostics and repairs on various consumer electronics items.

Duties and Responsibilities: Must be able to lift 50 pounds without assistance, clean driving record and ability to drive box-truck, diagnostic and problem solving skills relating to consumer electronic devices, able to perform component level diagnostics, soldering experience a must. This position requires the ability to work at a fast pace as a team member, communication skills with customers is essential, organizational skills are required and the ability to coordinate with clients drop off and pick up schedules in a timely manner.

Contact:
Jerry Heinz
J&J Electronics of Appleton, Inc.
(920)739-1610 Ext. 120

Mail Resume:
J&J Electronics of Appleton, Inc.
ATTN: Jerry Heinz
2518 N Richmond St
Appleton, WI 54911

Fax resume: (920) 739-3962 fax
E-mail resume: info@jjelect.com