J&J Electronics of Appleton, Incorporated. JJElect.com Choice One Communications .free internet service

TeleVantage is a feature-rich software-based phone system (PBX) that delivers greater flexibility, value and lower cost of ownership to a variety of customers, from a small business or branch offices to call center environments and large enterprise organizations. TeleVantage operates on Microsoft Windows 2000/XP/2003 servers, industry standard Intel® voice-processing hardware, and any H.323, ADSI, IP or CLASS feature phone. Scaling easily up to 288 trunks by 720 extensions, TeleVantage provides intelligent call management, ACD, graphical interface, IP telephony, Web browser capability, and messaging. An intelligent, Windows-based interface provides complete call and message control from your PC desktop. Conference calls, forward, transfer or screen your calls with the click of a button.

TeleVantage Call Center enables businesses to implement powerful, affordable call centers to drive revenues and deliver superior customer service. TeleVantage Center offers a sophisticated feature set, including IP telephony to enable Web-based call centers and support agents working remotely; Voice-over-IP toll bypass to reduce costs; intelligent call management, queuing, agent training features; comprehensive trend analysis reporting and real-time statistic monitoring.

TeleVantage Small Office Edition is a turnkey bundled solution that enables small businesses to gain access to a sophisticated telephone system at an affordable price. Targeted for businesses with up to eight employees, TeleVantage Small Office Edition delivers a flexible feature set and a standards-based architecture that can easily expand and upgrade, providing small office owners with a solid return on their investment. The TeleVantage Small Office Edition comes fully equipped to support up to four telephone lines and eight handsets and includes the full functionality of TeleVantage, including voice mail, multi-level programmed with softkey access to TeleVantage features; standard Intel® Dialogic voice processing hardware that supports four analog trunks and eight handsets; and standard industrial communications server running Microsoft Windows 2000, XP, or 2003. This offering enables small businesses to reap the competitive advantages and strategic benefits associated with an advanced business communication solution.